How to track Account Description field changes in Field history Tracking?












2















I'm trying to track history of Account Description field.



enter image description here



Related list just shows it has changed, but seems no value changes being tracked. Tried to query using SOQL, but it doesn't give any value changes.



enter image description here



Are we supposed to have our own approach to track long text fields? (e.g. have custom object and append records upon saving usign trigger). What is a recommended approach to do this? or anything I'm missing on this.



Appreciate any thoughts.
Cheers!










share|improve this question



























    2















    I'm trying to track history of Account Description field.



    enter image description here



    Related list just shows it has changed, but seems no value changes being tracked. Tried to query using SOQL, but it doesn't give any value changes.



    enter image description here



    Are we supposed to have our own approach to track long text fields? (e.g. have custom object and append records upon saving usign trigger). What is a recommended approach to do this? or anything I'm missing on this.



    Appreciate any thoughts.
    Cheers!










    share|improve this question

























      2












      2








      2


      1






      I'm trying to track history of Account Description field.



      enter image description here



      Related list just shows it has changed, but seems no value changes being tracked. Tried to query using SOQL, but it doesn't give any value changes.



      enter image description here



      Are we supposed to have our own approach to track long text fields? (e.g. have custom object and append records upon saving usign trigger). What is a recommended approach to do this? or anything I'm missing on this.



      Appreciate any thoughts.
      Cheers!










      share|improve this question














      I'm trying to track history of Account Description field.



      enter image description here



      Related list just shows it has changed, but seems no value changes being tracked. Tried to query using SOQL, but it doesn't give any value changes.



      enter image description here



      Are we supposed to have our own approach to track long text fields? (e.g. have custom object and append records upon saving usign trigger). What is a recommended approach to do this? or anything I'm missing on this.



      Appreciate any thoughts.
      Cheers!







      apex fields history-tracking field-history accounthistory






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      asked 2 hours ago









      PasanEPasanE

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          The "Track Changes" fields (basically, anything that's a LTA) is a limitation of the platform; it can only track changes for fields of 255 characters or less. In the UI, the changes would be listed as "Field was changed." rather than having specific from/to values. If you want to track the full values, you would indeed need a trigger/process builder to track the full values. Note that this is going to be relative cost-ineffective, as each custom object record needs 2KB of storage.






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          • Thank you @sfdcfox

            – PasanE
            36 mins ago











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          1 Answer
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          active

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          active

          oldest

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          active

          oldest

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          2














          The "Track Changes" fields (basically, anything that's a LTA) is a limitation of the platform; it can only track changes for fields of 255 characters or less. In the UI, the changes would be listed as "Field was changed." rather than having specific from/to values. If you want to track the full values, you would indeed need a trigger/process builder to track the full values. Note that this is going to be relative cost-ineffective, as each custom object record needs 2KB of storage.






          share|improve this answer
























          • Thank you @sfdcfox

            – PasanE
            36 mins ago
















          2














          The "Track Changes" fields (basically, anything that's a LTA) is a limitation of the platform; it can only track changes for fields of 255 characters or less. In the UI, the changes would be listed as "Field was changed." rather than having specific from/to values. If you want to track the full values, you would indeed need a trigger/process builder to track the full values. Note that this is going to be relative cost-ineffective, as each custom object record needs 2KB of storage.






          share|improve this answer
























          • Thank you @sfdcfox

            – PasanE
            36 mins ago














          2












          2








          2







          The "Track Changes" fields (basically, anything that's a LTA) is a limitation of the platform; it can only track changes for fields of 255 characters or less. In the UI, the changes would be listed as "Field was changed." rather than having specific from/to values. If you want to track the full values, you would indeed need a trigger/process builder to track the full values. Note that this is going to be relative cost-ineffective, as each custom object record needs 2KB of storage.






          share|improve this answer













          The "Track Changes" fields (basically, anything that's a LTA) is a limitation of the platform; it can only track changes for fields of 255 characters or less. In the UI, the changes would be listed as "Field was changed." rather than having specific from/to values. If you want to track the full values, you would indeed need a trigger/process builder to track the full values. Note that this is going to be relative cost-ineffective, as each custom object record needs 2KB of storage.







          share|improve this answer












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          answered 1 hour ago









          sfdcfoxsfdcfox

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          • Thank you @sfdcfox

            – PasanE
            36 mins ago



















          • Thank you @sfdcfox

            – PasanE
            36 mins ago

















          Thank you @sfdcfox

          – PasanE
          36 mins ago





          Thank you @sfdcfox

          – PasanE
          36 mins ago


















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